Business Policies

Refund Policy

If you are not satisfied with our service, please call our office at (240) 377-1568. Our intent is to provide a service of exceptional value. We apologize if we’ve failed to do so in your situation. If we are unable to correct the situation to your satisfaction, we will refund 100% of the remaining unused fare payment; prorated from the date you contact our office to terminate the service.

Returned Check Policy

There is a $25.00 fee for a returned check. After 3 returned checks for non-payment, a cash or money order will be required for all future payments.

Late Fee

Although all payments are due on the 1st of each month, we will not charge a late fee unless the payment is received after the 5th of the month. Please remember to put your van Route Number on your payment.

Payment Address:

VanBusters

19 St. Richards Ct, Stafford, VA 22556